IQON Digital LLC Privacy Policy

Last Updated: [06/06/2025]

IQON Digital LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information in connection with our IQON+ and IQON Premium software and related services.

By using our app, services, or website, you agree to this policy.

1. Who We Are

IQON Digital LLC is a U.S.-based company offering PC performance optimization software through IQON+ and IQON Premium.

For any privacy-related questions, contact us at:
📧 support@iqondigital.com
📞 (888) 211-2261

2. What Data We Collect

Inside the IQON Desktop App

• We do not collect, store, or transmit any user data, system information, or telemetry from within the app.
• The only app-based data access includes:
• Authentication via Auth0
• Update delivery via AWS

On Our Website

• IP address, browser type, and device information
• Site usage data through Google Analytics
• Ad traffic tracking via Meta Pixel (Facebook)
• This information is anonymized and used only for analytics and ad performance.

3. How We Use Data

• To authenticate users via Auth0
• To verify subscription status via Shopify
• To analyze website performance and optimize advertising
• To provide email notices for renewals and policy updates

We do not sell or share your personal data with third-party data brokers or advertisers.

4. Cookies & Tracking

Our website may use cookies and pixels for:

• Analytics (Google Analytics)
• Ad performance (Meta Pixel)
• Session persistence (Shopify checkout & login)

You can manage cookies through your browser settings. Most site functionality remains available without cookies, though some elements may be affected.

5. Data Storage & Security

• App-related data is stored locally on your device.
• Login and subscription verification is handled securely through:
• Auth0 (authentication)
• AWS (update delivery)
• Shopify (payment/subscription)
• No system or usage data is uploaded to IQON servers.

6. Third-Party Services

We partner with the following services, each of which maintains its own privacy practices:

• Auth0 – User authentication
• Shopify – Payment and subscription processing
• AWS – Update delivery
• Google Analytics – Website performance tracking
• Meta (Facebook) Pixel – Advertising analytics

7. Data Retention

We do not retain personal system data. Login metadata is not logged or stored on our servers.

8. Your Privacy Rights

If you are a resident of the EU, UK, or California, you have the right to:

• Request access to stored login/subscription data (if applicable)
• Request deletion of your login record
• Withdraw consent to data processing (may result in service inaccessibility)

To request this, email us at support@iqondigital.com.

9. Children’s Privacy

Our services are not intended for users under 16 years of age. If we discover that a user under 16 has subscribed or logged in:

• We will immediately disable the account
• A full refund will be issued
• All account data will be deleted

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of our services constitutes acceptance of the revised policy. We do not send update notices via email.

11. Contact

If you have privacy-related questions or requests:
📧 support@iqondigital.com
📞 (888) 211-2261