Refund Policy

Last updated: 2026-01-07

Refund Policy

Last Updated: January 7, 2026 At IQON Digital LLC ("IQON"), we strive to ensure our customers are satisfied with our Services. This Refund Policy outlines the terms under which refunds may be issued.

1. 7-Day Initial Refund Window

You may cancel a Subscription Transaction for a full refund within seven (7) calendar days of your initial purchase ("Refund Window"). If you are not satisfied with the Services for any reason during this period, you are entitled to a complete refund of the Subscription Fee paid.

2. No Refunds After 7 Days

AFTER THE INITIAL 7-DAY REFUND WINDOW, YOUR PURCHASE IS FINAL. We do not offer refunds or credits for partial Subscription periods, accidental purchases, or dissatisfaction with the Services after the Refund Window has passed.

3. Cancellation Process

You may cancel your Subscription at any time. If you cancel after the Refund Window:

Your cancellation will be effective at the end of your then-current Subscription period.
You will continue to have access to the Services until the end of that period.
You will not be charged for the next billing cycle.
You will not receive a refund for the remaining time in your current Subscription period.

4. How to Request a Refund

To request a refund within the 7-day Refund Window, please contact us immediately:

Email: support@iqondigital.com
Contact Form: https://iqondigital.com/contact

Please include your order details and the email address associated with your account.

5. Exceptions

IQON reserves the right to cancel any Transaction and issue a refund if:

There was an error in pricing or product description.
We encounter unexpected technical problems completing the Transaction.
We suspect fraudulent activity.

In such cases, we will refund any payment you have already remitted to us for that Transaction.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at support@iqondigital.com or via our Discord community at https://discord.gg/iqondigital.

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